What do I do: Primarily, my role is Out Of Hours call centre manager dealing with emergency repairs for tenants in the UK, My team cover areas in Scotland, England and Wales taking calls from tenants and then raising jobs and issuing to operatives so that repairs can be carried out.
I also deal with fleet vehicles in Leeds, ensuring annual servicing/ MOTS are carried out as well as general maintenance appointments ie accidents/ breakdowns are carried out in a timely manner and hire vehicles arranged.
A bit about me: I spend most of my personal time either at dance competitions or football with my Kids or out with my golden Labrador (that never seems to get tired!).
Region: North England